Privacy Policy

Last updated:  26th August 2021.

Our contact details

Lantern Life Ltd.
61 Mansfield Road, Worthing, BN11 2QN.
01903 953766
emma@lanternlife.co.uk

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details).

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You signed up to receive our newsletter
  • You used our website contact form
  • You emailed us directly
  • You made telephone contact
  • You wrote to us directly

We use the information that you have given us in order to:

  • Reply to your enquiry
  • Send you our newsletter
  • Send you marketing material

We will not share this information with:

Any other organisations or persons outside of the Lantern Organisation without prior permission from you.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are

  1. Your consent. You can remove your consent at any time. You can do this by contacting emma@lanternlife.co.uk.
  2. We have a legal obligation.
  3. We have a contractual obligation.

How we store your personal information

 Your information is securely stored by our email server and cloud providers. We keep contact details and associated data indefinitely or until asked to remove/delete it by you.

Your data protection rights

 Under data protection law, you have rights including:

  •  Your right of access -You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at emma@lanternlife.co.uk, 01903 953766 and or Lantern Life Ltd. 61 Mansfield Road, Worthing, BN11 2QN. If you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at lanternlife.website@gmail.com and or Lantern Life Ltd. 61 Mansfield Road, Worthing, BN11 2QN.

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address is:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk